Help

Contact us

Please email: hello@zzzkanomodel.33mail.com

Getting started

Here's how you can create and analyse Kano surveys.

Once your survey is created, you can share the link with your participants and wait for them to complete the survey, or you can import responses you've collected from elsewhere. As new responses come in, you can view easy Kano analysis in real time.

Read more about how the platform works, and creating your first Kano survey.

Learn about Kano

We've written lot of articles about Kano analysis and customer satisfaction:

• All about the Kano model

• Understanding Kano model analysis techniques

• Kano roadmap prioritization

• Kano model template for Excel and Google Sheets

Accessing Premium features

To unlock advanced analysis, unlimited responses and other Pro features, you can subscribe to a Pro account. One subscription covers all your surveys. See our pricing page for full details.

University mode

Manage your University classes and students efficiently with our University mode. Professors can create and manage classes, while students can join classes using a unique class code. Learn more about University mode.

Recent news

See all our recent updates.

• New feature: University mode

• 5 new features (May 2025)

• 3 new features (February 2025)

Got another question?

Read our frequently asked questions.