Help

Contact us

Please email: hello@zzzkanomodel.33mail.com

Getting started

The first thing you should do is create a survey.

Once your survey is created, you can share the link with your participants and wait for them to complete the survey, or you can import responses you've collected from elsewhere. As new responses come in, you can view the analysis in real time.

Read more about how the platform works, and creating your first Kano survey.

Learn about Kano

We've written lot of articles about Kano analysis and customer satisfaction:

• All about the Kano model

• Understanding Kano analysis techniques

• Using Kano to prioritise your roadmap

Accessing Premium features

We offer a fully functional product so you can run and analyse simple surveys absolutely free of charge.

We also have some advanced features that are only available for Premium accounts. You can upgrade your account for a fee and immediately unlock access. See our pricing page for full details.

Recent news

See all our recent updates.

• Analyse your own results (April 2022)

• March 2022 product update

• January 2022 product update

Got another question?

Read our frequently asked questions.