The first thing you should do is create a survey.
Once your survey is created, you can share the link with your participants and wait for them to complete the survey, or you can import responses you've collected from elsewhere. As new responses come in, you can view the analysis in real time.
Read more about how the platform works, and creating your first Kano survey.
Learn about Kano
We've written lot of articles about Kano analysis and customer satisfaction:
Accessing Premium features
We offer a fully functional product so you can run and analyse simple surveys absolutely free of charge.
We also have some advanced features that are only available for Premium accounts. You can upgrade your account for a fee and immediately unlock access. See our pricing page for full details.
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Got another question?
Read our frequently asked questions.