Survey analysis

More info: about the Kano model | taking action on your results.

Name Kano Model Tool
Num features 11
Num responses 30
Started at Thu 11th Nov 2021, 9:12pm (UTC)
Status Active
Matrix

Matrix analysis

This analysis plots the features on a grid to show the sensitivity within the categorisation. You may get slightly different answers - the categorisation approach is lossy (everything is reduced down to a single category), whereas this is more sensitive and allows for the strength of each expression (eg. tolerate vs dislike vs expect).

Positive
U
D
D
P
R
I
I
M
R
I
I
M
R
R
R
U
1
2
3
4
5
6
7
8
9
10
11
Negative
Delighter
Performance
Must have
Indifferent
Unknown
Reverse
1

Widget to automatically share survey links via email or directly onto social media

2

See a breakdown of the different sub-categories for each feature, so I can understand more detail about the different types of response

3

Browse individual responses

4

Export the responses and categorisation analysis into a spreadsheet

5

Upload my own data to be categorised into the Kano model

6

Have screener questions up front to filter out certain types of user who shouldn't take the survey

7

Segment the analysis by the demographics of the users to see how preferences differ by user group

8

Collect the importance of each feature alongside the Kano category

9

Collect free-text comments from users for extra information about why they have given a particular response

10

Apply my own branding to the survey (company name, logo, colours etc)

11

Redirect users to a custom URL on completion of the survey